Q-commerce is expected to be one of the top Retail Innovations in 2022.
Due to the Covid impact and change in customer expectations, Q-commerce will be big a thing in 2022.
Even though Q-commerce started with groceries, it’s supporting other areas such as beverages, home / personal care, pet supplies, flowers, gifts, books, small electronic. Some examples include London Tech store Currys that is trialling 30-minute deliveries and Amazon Prime Air that uses drones to offer Q-commerce in the US.
Online Retails are expected to adapt this rapid delivery business model in the coming years.