Q-commerce is expected to be one of the top Retail Innovations in 2022.
Q-commerce (Quick commerce) is another form of e-commerce where the products are
delivered in a shorter period. i.e.., customers will get their delivery within one hour of
placing their order.
This Rapid Delivery model indicates that Q-commerce is a combination of
traditional e-commerce with last-mile delivery innovation. Super-fast
delivery is the main KPI.
Due to the COVID impact and change in customer expectations, Q-commerce has created a phenomenal impact in 2022.
Even though Q-commerce started with groceries, it’s supporting other areas
such as beverages, home / personal care, pet supplies, flowers, gifts,
books, small electronic. Some examples include London Tech store
Currys that is trialling 30-minute deliveries and Amazon
Prime Air that uses drones to offer Q-commerce in the
US.
To make Q-commerce a big success, strict business discipline and robust e-commerce software
systems are needed. Quick commerce is expected to grow 10-15 times in the next
5 years as per the reports.
Online Retails are expected to adapt this rapid delivery business model in the coming
years.
