On TWMS with SFOM!
Now built on Salesforce core platform, Integrates with Salesforce OMS & OCI
Fulfilment Model:
Self Fulfilment from Warehouse and
their Stores, Dropship Fulfillment, POS, BOPIS, BORIS
In 2022, along with Salesforce, Tejas undertook one of the complex
implementations of Salesforce Order Management solution together with Tejas
WMS integrated with Salesforce OM. Fenwick had a big eco system for catering
to their eCommerce and POS sales backed by systems to carry out order
orchestration and fulfillment like Salesforce OM, Tejas WM, MuleSoft,
Dynamic-365, Dropship fulfillment etc.,
With Tejas WM, in addition to all OOB functionality, we provided the support
for custom use cases like Mini Pick, Click & Collect Putaway and Return
Manifest, Order Consolidation with their main Warehouse advising on the
custom advanced shipping manifests etc.,
Implementation Timeline:
Salesforce OM Implementation: 5 months, that includes legacy data migration
from SF Order Centre OMS to Salesforce OM, Integration with Microsoft
Dynamics 365 via MuleSoft, Custom e-GiftCard payment and returns process,
Store inventory visibility control by locations blocking etc.,
Tejas WMS Implementation: 3 months for Fenwick Warehouse and Stores, that
includes integration with Salesforce OM via MuleSoft, BOPIS, BORIS
Note: Fenwick recently discontinued using Tejas WMS in April’2024 since they
consolidated all their warehouse and dropship partner operational solutions
into Microsoft Dynamic 365 based on their business operation and management
decision.
Fulfilment Model:
Own warehouse self-fulfilment with
pickers and packers operating throughout the day
In 2021, Tejas went ahead to work on a challenging implementation of
Warehouse Management solution for Shoes.com with Tejas WMS integrated with
Salesforce OM. Shoes.com had a big warehouse fulfilling variety of retail
orders with varied complexities in terms of type, category and number of
order items to be picked, packed and shipped efficiently in a best possible
cost-effective way. Tejas were able to fulfil every complex warehouse
operational use case that were thrown at.
Implementation Bits:
Complex pick batching rules were defined to optimize the pick process by
generating best possible pick routes. Reports and dashboards were developed
for displaying and measuring the efficiency of warehouse personnel at
different stages of warehouse fulfillment operational flow.
On the pack stage, rate shopping was done from multiple shipping carriers
like Amazon Prime Shipping, Easy POST and FedEx to get the optimal best
shipping rate before the package was shipped.
Print automation was developed to auto print Pack Sheets via A4 printer
(regular) and Labels via Zebra printer.
Implementation Timeline:
TWMS Implementation: 4 months. This includes implementing NetSuite ERP
Integration for Purchase Orders processing, Return module integrating with
Salesforce OMS
We can guide you on how to automate and optimize your platform to build a customer journey efficiently and effectively!
